Nurturing Talent: Inspiration Overcomes Limitations

I recently delivered the opening remarks at City Wide's yearly Franchise Convention, and the theme of my talk was “Grow Your People; Grow Your Company.” My goal was to give our franchisees concrete ways to attract and retain talented people. This is a constant pursuit for most growing businesses, and I strongly believe that our ability to do so is the difference between struggle and success. I also believe that as leaders in business, we must accept 100% responsibility for developing our team. This responsibility allows us to no longer see ourselves as victims of circumstance, but instead own the solution and gain energy by
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When In Doubt… Communicate! Communicate! Communicate!

Have you ever noticed how almost every problem you have ever had can be traced back to relationships, or the lack thereof? It is often our inability to communicate effectively (or sometimes at all) that hinders us the most in these relationships. As a father and the President of a company, my life journey has taught me the importance of effective communication at work and at home. Luckily, many of the standard tactics that we employ to relate with our employees can also be used to better understand and communicate with our children, and vice versa. And why shouldn't it be that
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The Present is a Gift: Living in the Moment

“What day is it?” “It's today,” squeaked Piglet. “My favorite day,” said Pooh. — A.A. Milne The enduring wisdom of Winnie the Pooh is something many parents realize as we read to our kids. Many people of my generation first met Piglet and Pooh when our parents read A.A. Milne's books to us. As children they were just entertaining stories, but as adults we may recognize the deeper truths found in them. A child may smile and giggle at the banter between Piglet and Pooh, but an adult appreciates the message about making the most of every day. There's a dark side to the experience that we gain as we
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The Family Business: How My Work Made Me a Better Dad

One of the great things about being in the family business is that you get to learn from those you are closest to. My father, for example, taught me a lot about business and a lot about parenting my own children as well. Because of this dynamic, I've always been aware of how work and family life relate to each other, and tried my best to bring the best of my self in each role I play to each part of my life. I've written recently about the lessons parenthood can teach us as business owners. That topic made me think of the
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Life’s Paths: The Many Roles Parents Play

As every parent knows, raising children requires us to play many roles. From nurse to cook to disciplinarian to court jester, keeping our kids happy and healthy means wearing many hats, some that are comfortable and familiar to us and some that are not. Usually we are more successful at fulfilling some roles than others — and this is why it's such a blessing to be a part of a team. My wonderful wife and I negotiated the roles we played in our children's lives so that we each contributed in valuable ways and kept all the bases covered. Of all the roles we
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